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Privacy Policy

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Last updated: 25th May 2018

Your privacy is important to Concrete. This policy (together with our terms of service) covers how we use and store personal data we collect from you or that you provide to us.  

About Us
We have prepared this privacy policy ("Privacy Policy" or "Policy") to explain to you how we collect, use, and share information and Personal Data (as defined under applicable law) we obtain through your use of this internet site (

We will only process your Personal Data in accordance with applicable data protection and privacy laws. For the purposes of UK and EU data protection legislation, the data controller is Concrete Media Ltd. (trading as Concrete) whose registered offices are The Poppy Building, 8 Brewhouse Yard, London, EC1V 4DG.

Changes to our Privacy Policy
We may modify this Policy from time to time. If we make any changes to this Policy, we will change the “last updated” date above. We encourage you to check this Policy whenever you use our Sites and Services to understand how your personal information is used.

We use Cookies which are information packets sent by web servers to web browsers and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers. Many major websites use cookies to provide useful features for their users. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you reject cookies, you will not be able to take full advantage of our website. You can view the current list of cookies being used on our website at

a) We use the following cookies within our website:
Analytics Cookies: These cookies are used to collect information about traffic to our website and how users use our website. The information gathered does not identify any individual visitor. The information is aggregated and therefore anonymous. It includes the number of visitors to our website, the websites that referred them to our website, the pages that they visited on our website, what time of day they visited our website, whether they have visited our website before, and other similar information. We use this information to help operate our website more efficiently, to gather broad demographic information and to monitor the level of activity on our website. We use Google Analytics for this purpose. Google Analytics uses its own cookies. You can find out more information about Google Analytics cookies here:

You can find out more about how Google protects your data here:

How we collect data
Most of the information comes directly from you via a form on one of our webpages, but we may obtain information from third parties, e.g. Business-to-Business (B2B) marketing lists from trusted partners for the purpose of contacting new prospects.

Information you choose to submit
You can visit the website without telling us who you are, or revealing any information by which someone could identify you as a specific, identifiable individual (which we will refer to in this Privacy Policy collectively as "Personal Data"). However, if you wish to contact us through the website, share content, or contribute a comment to our blog, certain information may be captured.

Requesting a Demo: By requesting a product demonstration through a form on our website you may be asked to submit Personal Data, including your name and email address.

Social Integrations: If you make a comment on one of our blog posts you are doing so through a third-party integration (Disqus). In this instance, Disqus is the data controller. We are not responsible for the privacy policies or practices of third-party services. Please refer to the Disqus privacy policy to understand how your data is used

How we use yout data
We may use the information on you for the purpose of legitimate interests being pursued by us in relation to our product or services. For example, we will use your information to:
- Fulfill your request for a product demonstration.
- Keep you informed of new product and service features.

Where we store your data
The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”).  It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. Such staff maybe engaged in, among other things, the provision of CRM services, marketing campaigns, and support services on our behalf.  The countries (outside of the EEA) to which your personal data may be transferred to, are: United States of America.

We ensure that your data is protected in these countries by ensuring there are adequate safeguards in accordance with applicable law.  This can include requiring all third party data processors to comply with current GDPR requirements.

How long we will keep your data
We only keep your information for as long as is reasonably necessary for the purposes set out in this privacy policy and to fulfil our legal obligations.

Children's policy
The website is intended for a general audience and is not intended for and should not be used by children under the age of 16. We do not knowingly collect information from children under the age of 16.

EU data subject rights
If you are a resident of the European Economic Area (EEA), you have the right to: (a) request access to your Personal Data and rectification of inaccurate Personal Data; (b) request erasure of your Personal Data; (c) request restrictions on the processing of your Personal Data; (d) object to processing your Personal Data; and/or (e) the right to data portability ("collectively, "Requests").

For more information on your rights or to exercise any of these rights at any time, you can contact us by email at We can only process requests from a user whose identity has been verified. To verify your identity, please provide your email address when you make a request.

Contacting us and making a complaint
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to either:  Or:

Head of Information Security
Concrete Media Ltd
The Poppy Building
8 Brewhouse Yard
London, EC1V 4DG.

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