Chicago, IL – Concrete has announced a strategic partnership with Workforce Software,
the world’s leading provider of optimized workforce scheduling tools. The
partnership will bring each company’s best-of-breed products to new potential
With stores being the
mainstay of retail revenue, it is crucial store staff are given all the help
they can get to maximize the in-store experience and basket value of every
customer. To help achieve this, Concrete provides a powerful retail
communications platform that allows all head office teams to create and collate
plans, tasks and education, and deliver this value to stores, globally. This
improves staff efficiency, and information accuracy, but most importantly,
delivers a better in-store experience for staff and customers, so driving
higher basket value.
“Workforce Software has been a
leader in workforce optimization for nearly 30 years. Our customers are looking
for advice on issues like how fair scheduling can increase productivity right
now and it’s great for us to have such a credible partner,” says Tristan
Rogers, CEO of Concrete.
David Farquhar, Group CEO
at Workforce Software agrees. “We both play in the same ecosystem and our products are
Workforce Software is the world’s first employee-friendly forecasting and
scheduling tool optimized for employers of hourly-paid workers. Our SaaS
product gives performance visibility to HQ, empowers location managers to shape
schedules that reflect local conditions, and engages employees, delivering
work-life balance and satisfaction levels through our mobile app to improve
customer service and drive revenue. With over 300 customers worldwide and
offices in London, Chicago and Sydney, Workforce Sofwtare schedules over 500,000 workers
every day in 75 countries. Workforce Software customers include companies globally,
including Rite Aid, Wireless Vision, World Kitchen, Go Outdoors and DW Sports.
Find out more at Workplace.