Client services
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Client Support - Your Success In Our Hands

Concrete Client support provides a central point of contact for all active ConcretePlatform™ subscribers, providing the peace of mind they require by using only qualified and experienced Support Analysts to resolve product issues. The Client Support team is focused on ensuring our clients are able to fully exploit ConcretePlatform™. 

Core ConcretePlatform™ support 

  • UK Business hours 0900hrs to 1800hrs 
  • Unlimited telephone / email support for nominated personnel 
  • Immediate access to technical specialists 
  • ConcretePlatform™ software releases and documentation 
  • Product updates (containing bug fixes and enhancements) 

News & Opinion

Chain Store Age

Chain Store Age publishes the news of kate spade new york selecting ConcretePlatform to manage its brand internationally.
Retail Week

Tristan Rogers, CEO of ConcretePlatform, speaks to Retail Week about the challenges facing retailers doing business in China.
Retail Systems

Retail Systems publishes the news of kate spade new york selecting ConcretePlatform to manage its brand internationally.
Retail Systems

Tristan Rogers, CEO of ConcretePlatform, talks to Retail Systems about the opportunities for retailers overseas.
Retail Times

Retail Times publishes the news of kate spade new york selecting ConcretePlatform to manage its brand internationally.