The new retail market requires exceptional customer experience and a complete understanding of how every customer "touch point" works.
Concrete has been providing retail brands with store management applications for over 10 years, and can provide a brand with the tools they need to run any store at the highest possible level. Scroll down to learn more about what Concrete can do for you.
Store staff are the front line to retail success. You need them to perform to the best of their ability. So what do you give them to compete against the competition? Email, an intranet, a shared drive?
Concrete gives your store team what they need, when they need it, maximising their time with your customer and ensuring they are running your store as you need it.
In a busy store environment it can be difficult to execute briefs from HQ exactly as they are needed.
Failure to deliver on HQ requirements can lead to poor brand perception and lost sales.
Concrete helps improve your control and visibility of store based execution, and can help you bring up the standard of all stores, from wholly owned through franchise and wholesale.